Draca BV Effective Date: February 11, 2026 Last Updated: February 11, 2026
1. Introduction
This End User License Agreement (“Agreement” or “EULA”) is a legal agreement between you (either an individual or an entity, “You”, “Your”, or “Licensee”) and Draca BV (“Draca”, “we”, “us”, “our”, or “Licensor”) governing your use of our applications (“Apps”) available through the Atlassian Marketplace.
By installing, accessing, or using any of our Apps, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree, do not install or use the App.
This Agreement constitutes a Publisher EULA as referenced in the Atlassian Marketplace Terms of Use . In the event of a conflict between this Agreement and the Atlassian Marketplace Terms of Use, the Atlassian Marketplace Terms of Use shall prevail to the extent of the conflict.
2. Definitions
- “App” means any software application developed by Draca and distributed through the Atlassian Marketplace.
- “Atlassian Products” means the Atlassian cloud products (such as Jira, Confluence, or Jira Service Management) with which the App integrates.
- “Authorized Users” means individuals authorized by the Licensee to use the App under the applicable license.
- “Documentation” means the user guides, help pages, and other documentation provided by Draca for the App.
- “Subscription Period” means the period during which You have an active, paid license for the App.
3. License Grant
3.1 Subscription License
Subject to Your compliance with this Agreement and payment of applicable fees, Draca grants You a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the App during the Subscription Period, solely for Your internal business purposes and in accordance with the Documentation.
3.2 Evaluation License
If You are using the App under a free trial or evaluation license, Draca grants You a limited, non-exclusive, non-transferable license to use the App solely for evaluation purposes for the duration of the trial period as specified by the Atlassian Marketplace. Evaluation licenses are provided “as is” without any warranty or support obligation.
3.3 Free Apps
If an App is offered at no charge, Draca grants You a limited, non-exclusive, non-transferable license to use the App for its intended purpose. Draca reserves the right to discontinue, modify, or begin charging for free Apps with 30 days’ prior notice.
4. License Restrictions
You shall not, and shall not permit any third party to:
- Reverse engineer, decompile, or disassemble the App, except to the extent expressly permitted by applicable law notwithstanding this limitation.
- Modify, adapt, or create derivative works based on the App.
- Rent, lease, loan, sublicense, distribute, or transfer the App or any rights therein to any third party.
- Remove, alter, or obscure any proprietary notices, labels, or marks on the App.
- Use the App to develop a competing product or service.
- Circumvent any technical limitations or license verification mechanisms in the App.
- Use the App in any manner that violates applicable laws, regulations, or the Atlassian Marketplace Terms of Use.
- Publish benchmark or performance test results of the App without Draca’s prior written consent.
5. Intellectual Property
5.1 Ownership
The App, including all copies, modifications, and derivative works, is the exclusive property of Draca and is protected by copyright, trade secret, and other intellectual property laws. This Agreement does not convey any ownership rights in the App to You. All rights not expressly granted herein are reserved by Draca.
5.2 Your Data
You retain all ownership rights to data that You input into or generate through the App (“Your Data”). Draca does not claim any ownership over Your Data. As described in our Privacy Policy, Your Data remains within Your Atlassian Cloud instance and is not accessed or stored by Draca.
5.3 Feedback
If You provide suggestions, ideas, or feedback regarding the App (“Feedback”), You grant Draca a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the App or other products without any obligation to You.
6. Fees and Payment
6.1 Pricing
App pricing is set by Draca and listed on the Atlassian Marketplace. All fees are processed through the Atlassian Marketplace in accordance with the Atlassian Marketplace Terms of Use.
6.2 Taxes
All fees are exclusive of applicable taxes. You are responsible for all taxes, levies, or duties imposed by taxing authorities, except for taxes based on Draca’s income.
6.3 Refunds
Refund requests are handled in accordance with the Atlassian Marketplace refund policy.
7. Support and Maintenance
7.1 Support
During an active Subscription Period, Draca will provide reasonable support for the App through the channels specified on the Atlassian Marketplace listing. Support includes assistance with App-related questions, bug reports, and general troubleshooting.
7.2 Updates
Draca may, at its sole discretion, release updates, bug fixes, or new versions of the App. Such updates will be made available through the Atlassian Marketplace and are subject to this Agreement.
7.3 No Obligation
Draca is not obligated to provide support for evaluation licenses, expired subscriptions, or free Apps, although we may choose to do so at our discretion.
8. Warranty Disclaimer
THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DRACA DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- MERCHANTABILITY and fitness for a particular purpose.
- NON-INFRINGEMENT of third-party rights.
- UNINTERRUPTED, ERROR-FREE, OR SECURE operation.
- ACCURACY OR RELIABILITY of any results obtained through the App.
- COMPATIBILITY with future versions of Atlassian Products.
The App depends on the Atlassian Forge platform and Atlassian Product APIs. Draca is not responsible for any failures, changes, or disruptions caused by the Atlassian platform or third-party services.
9. Limitation of Liability
9.1 Exclusion of Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DRACA BE LIABLE FOR ANY:
- Indirect, incidental, special, consequential, or punitive damages.
- Loss of profits, revenue, data, business opportunities, or goodwill.
- Cost of procurement of substitute services.
- Damages arising from interruption of use or loss or corruption of data.
This applies regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise), even if Draca has been advised of the possibility of such damages.
9.2 Liability Cap
DRACA’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO DRACA FOR THE APP DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
9.3 Free and Evaluation Apps
FOR APPS PROVIDED FREE OF CHARGE OR UNDER AN EVALUATION LICENSE, DRACA’S TOTAL LIABILITY SHALL NOT EXCEED FIFTY EUROS (EUR 50).
9.4 Essential Basis
The limitations and exclusions in this section reflect the allocation of risk between the parties and are an essential basis of the bargain between the parties. Draca would not provide the App without these limitations.
10. Indemnification
You agree to indemnify, defend, and hold harmless Draca and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from:
- Your use of the App in violation of this Agreement.
- Your violation of any applicable law or regulation.
- Your combination of the App with products, services, or data not provided or approved by Draca, to the extent that such combination gives rise to the claim.
- Any claim by a third party related to Your Data.
11. Term and Termination
11.1 Term
This Agreement is effective from the date You first install or use the App and continues until terminated. For subscription licenses, the license term corresponds to your active Subscription Period.
11.2 Termination by You
You may terminate this Agreement at any time by uninstalling the App and ceasing all use. Subscription cancellation is handled through the Atlassian Marketplace.
11.3 Termination by Draca
Draca may terminate this Agreement:
- For cause: Immediately upon written notice if You breach any material term of this Agreement and fail to cure such breach within 14 days after receiving notice.
- For convenience: With 30 days’ prior written notice.
11.4 Effect of Termination
Upon termination:
- Your license to use the App immediately ceases.
- You must uninstall the App and destroy all copies in Your possession.
- App configuration data stored in Forge KVS will be deleted in accordance with Atlassian’s data retention policies.
- Sections 5, 8, 9, 10, and 13 shall survive termination.
11.5 No Refund on Termination for Cause
If this Agreement is terminated by Draca for cause, You are not entitled to a refund of any prepaid fees.
12. Confidentiality
Each party agrees to keep confidential any non-public information received from the other party that is designated as confidential or that reasonably should be understood to be confidential (“Confidential Information”). Confidential Information shall not be disclosed to third parties except to employees or contractors with a legitimate need to know, who are bound by confidentiality obligations at least as protective as those in this Agreement.
This obligation does not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party prior to disclosure; (c) is independently developed without use of Confidential Information; or (d) is required to be disclosed by law, provided reasonable notice is given to the disclosing party.
13. General Provisions
13.1 Governing Law
This Agreement is governed by and construed in accordance with the laws of Belgium, without regard to its conflict of laws principles. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Belgium.
13.2 Entire Agreement
This Agreement, together with the Atlassian Marketplace Terms of Use and our Privacy Policy, constitutes the entire agreement between You and Draca with respect to the App and supersedes all prior or contemporaneous agreements, understandings, or communications.
13.3 Severability
If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
13.4 Waiver
No failure or delay by Draca in exercising any right under this Agreement shall constitute a waiver of that right. A waiver of any provision shall not be deemed a waiver of any other provision.
13.5 Assignment
You may not assign or transfer this Agreement or any rights hereunder without Draca’s prior written consent. Draca may assign this Agreement in connection with a merger, acquisition, or sale of all or substantially all of its assets.
13.6 Force Majeure
Draca shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure failures, or disruptions to the Atlassian platform.
13.7 Notices
Notices under this Agreement shall be sent to the email addresses associated with your Atlassian Marketplace account or to the contact information provided by Draca.
13.8 Third-Party Beneficiaries
This Agreement does not create any third-party beneficiary rights in any individual or entity that is not a party to this Agreement.
14. Contact Us
If you have any questions about this Agreement, please contact us:
Draca BV Email: legal@draca.be